Shipping Policy – Dubai-Parts.com Effective Date: 1st February 2025 At Dubai-Parts.com, we ensure fast and reliable shipping for all our customers. Below are our shipping zones, rates, and estimated delivery times. Shipping Zones & Rates 1. United Arab Emirates (UAE) Fixed Shipping Fee: $8 Additional Charge: $1 per kg Estimated Delivery: 1-3 Business Days 2. Saudi Arabia Standard Shipping: Fixed Fee: $29 Additional Charge: $4 per kg Estimated Delivery: 4-7 Business Days Express Shipping: Fixed Fee: $100 Additional Charge: $10 per kg Estimated Delivery: 2-4 Business Days Shipping Guidelines Orders are processed within 1-2 business days after payment confirmation. Customers will receive a tracking number once the order is shipped. We are not responsible for delays due to customs clearance or unforeseen circumstances. If an item is out of stock, we will notify you and provide an estimated restock date or alternative solutions. International Shipping For orders outside the UAE and Saudi Arabia, please contact us at amire.auto@gmail.com for shipping rates and estimated delivery times. For any inquiries or support, reach out to us at: 📍 AL IBDAA AL MUTAMAYEZ, Sharjah, UAE 📧 amire.auto@gmail.com Dubai-Parts.com reserves the right to update this policy at any time.

Effective Date: 2nd February 2025 At Dubai-Parts.com, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, you may return the item within 14 days from the date of purchase under the following conditions: Return Eligibility The item must be unused, in its original packaging, and in the same condition as received. Items that are damaged, altered, or missing parts due to customer mishandling will not be accepted. Proof of purchase (invoice or order confirmation) is required for all returns. Non-Returnable Items Electrical parts, sensors, and ECU modules are non-returnable once installed. Special-order and clearance items are final sale and cannot be returned. Return Process Initiate a Return: Email us at amire.auto@gmail.com with your order details and reason for return. Approval & Instructions: Once approved, we will provide the return shipping address. Return the Item: Ship the product to AL IBDAA AL MUTAMAYEZ, Sharjah, UAE within the return period. Inspection & Refund: Once we receive and inspect the item, refunds will be processed within 7-10 business days via the original payment method. Return Shipping Costs Customers are responsible for return shipping costs unless the item was defective or incorrect upon delivery. We recommend using a trackable shipping service to ensure safe return delivery. For any questions or assistance, feel free to contact us at amire.auto@gmail.com. Dubai-Parts.com reserves the right to update this policy at any time.