Terms & Conditions
Terms and Conditions for Buyers – Dubai-Parts.com
Effective Date: 1st February 2025
Please read these Terms and Conditions carefully before purchasing from Dubai-Parts.com.
By placing an order with Dubai-Parts.com, you acknowledge and agree to the following terms and conditions:
1. General
These Terms and Conditions apply to all purchases made via www.dubai-parts.com
. By purchasing from us, you confirm your acceptance of these Terms, our Return Policy, and Privacy Policy.
2. Product Information
We aim to ensure that all product descriptions, images, pricing, and availability are accurate. However, Dubai-Parts.com reserves the right to correct any errors and cancel or adjust orders accordingly.
3. Order Acceptance
Order confirmations are sent upon placing your order. This email does not confirm acceptance but acknowledges receipt. We reserve the right to cancel any order due to pricing errors, stock issues, or suspicion of fraudulent activity.
4. Pricing and Payment
All prices are listed in AED (United Arab Emirates Dirhams) unless stated otherwise.
Full payment is required at the time of purchase using accepted payment methods.
Prices are subject to change without notice.
5. Shipping and Delivery
Estimated delivery times and shipping charges are shown at checkout. These are estimates only and not guaranteed.
Dubai-Parts.com is not liable for delays caused by shipping carriers, customs procedures, or any external factors.
6. Duties, Taxes, and Customs Charges
6.1 Buyer’s Responsibility for Duties and Taxes
All customs duties, import taxes, VAT, and related charges applicable in the buyer's country are the sole responsibility of the buyer.
Dubai-Parts.com does not collect, pay, or reimburse any duties, taxes, or customs charges.
6.2 Customs Delays and Rejections
If the buyer fails to pay the required customs duties or taxes on time, resulting in a delay, rejection, or return of the item by the courier, Dubai-Parts.com will not be liable for any consequences, delays, or losses.
6.3 No Refund on Shipping Costs Due to Customs Issues
In the event that the shipment is returned due to the buyer’s refusal or failure to pay customs duties or taxes:
The buyer will not receive a refund for the original delivery/shipping charges.
Any additional return shipping fees or customs penalties charged to us will be deducted from the buyer's refund (if applicable).
We strongly advise buyers to check with their local customs authorities before ordering.
7. Return Policy
Our detailed Return Policy
applies and includes the following highlights:
Items must be returned within 14 days of purchase, unused and in original condition.
Electrical parts, sensors, ECU modules, special-order items, and clearance items are non-returnable.
Return shipping costs are the responsibility of the buyer, unless the item received is incorrect or defective.
Refunds are processed within 7–10 business days after inspection.
8. Warranty and Liability
Dubai-Parts.com sells parts intended for use as per manufacturer specifications. We are not responsible for:
Incorrect installation.
Damage caused by misuse or modification.
Any indirect or consequential loss or damage arising from the use of our products.
9. Customer Responsibilities
Buyers are responsible for ensuring product compatibility with their vehicle prior to purchase.
Accurate part numbers and vehicle specifications must be confirmed before placing an order.
10. Intellectual Property
All website content, including images, logos, text, and product information, is the property of Dubai-Parts.com and may not be reused or reproduced without permission.
11. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Disputes arising from transactions on Dubai-Parts.com are subject to the exclusive jurisdiction of UAE courts.
12. Changes to Terms
Dubai-Parts.com reserves the right to update or modify these Terms and Conditions at any time. Continued use of our site or placing orders after changes implies acceptance of the updated terms.
Contact Information:
📧 Email: amire.auto@gmail.com
